Order Your Free* Experian Credit Report

In Australia, everyone has the right to one free credit report every three months from each of the three main credit reporting bodies. These reports include the information that credit providers see when you apply for a loan, so it is important to check each report.

If you have already accessed your free credit report, you can still get another free copy if you have been declined credit in the last 90 days or had an item corrected on your credit report.

You can access a free Experian credit report every three months via our website here.

Understanding your Experian credit report is vital.  It may help you improve your credit score, which could mean access to a broader range of financial products, such as a mortgage with a better interest rate.

The information on your Experian credit report has been provided to Experian by a range of sources including credit providers, such as banks, because you made an application for credit, and other publicly available information.

Access more information on what you can find in your Experian Credit Report here.

There are multiple sections that may appear in your credit report. An overview of each section is outlined below.

Personal Information - This shows details that are used to assist in identifying you, such as your name, address, driver’s licence number, or date of birth. This information is not used in determining your credit score, it is simply used to ensure the correct credit information is connected to the right individual.

Credit Enquiries - Any applications you have made for credit in the last five years, as well as the name of the organisation you applied to, amount (if applicable) and type of credit will show up on your credit report. It does not show if the application was successful or not, simply that an enquiry was made.

Consumer Credit Accounts - This section includes Information about credit accounts relating to payments you have made in the last two years that have been reported by your credit providers to the Experian credit bureau. This includes the type of credit, the name of the credit provider and dates accounts were opened and closed.

You will see that all your open accounts are grouped, and any closed accounts are also listed together. Whilst an account is open, information about that account can be seen on your Experian credit report. Once you close an account, the information can still be viewed for two more years.

Repayment History - Your payment history is recorded on a month-by-month basis by your credit provider, such as a bank. Other providers will see a 24-month history of the repayments you have made. Only banks, credit unions and other types of finance companies can report or access your repayment history information. Phone, gas and electricity providers are not able to report or access this information.

Consumer Default - Your Experian credit report shows the details of any defaults that have been reported to the Experian credit bureau by credit providers, such as the amount you owe or owed when the account defaulted, and the status of the default.

A default is a formal notification from your credit provider to a credit reporting body indicating you are 60 days or more overdue in making a payment on a debt. Typically, a default stays on your credit report for 5 years.

Consumer Serious Credit Infringements - The information in this section will show details of circumstances in which any of your credit providers believe you have committed a serious credit infringement. Serious credit infringements appear on your credit report for 7 years.

Public Information - Information about you that is publicly available is also included in your credit report. This may include information about whether you have been made bankrupt or had judgements made against you. This may include personal insolvency information, debt agreements and any judgements that are consumer credit related. We may also include any information about company directorships you have held.

File Access Records - Records of file access have no effect on your credit score. This section is for your record only and is NOT shared with any credit providers. This may include subscription to websites that provide you with a free credit score like; Credit Savvy, Clear-Score or finder.com.

Your credit history is established as soon as you submit an application for any credit related product from a credit provider, such as a mortgage, credit card, or personal loan. Phone contracts and utility bills are also included, as are any facilities that allow you to buy now, pay later.

Once the credit provider has passed your credit information to a credit reporting body, your credit history has begun. Over time your credit provider will continue to communicate your credit related behaviours, which in turn will continue to build your credit history. The information will be included in your Experian credit report.

A change of name may mean you have two credit files - one in your previous name and one in your current name. If you have recently changed your name and you have two credit files, contact Experian by raising a dispute through our corrections process here so your files can be combined into one.