Your Agreement

Please read these terms and conditions ("Terms of Use") carefully before using this Experian website (the "Site"). Your use of all content on this Site is governed by these Terms of Use. If you do not agree to these Terms of Use, please do not use this Site.

These Terms of Use are in addition to, and do not override, the specific terms and conditions that apply to the products or services offered by Experian and otherwise through this Site.

Who we are

The Site is owned and operated by Experian Australia Pty Ltd ABN 082 851 474 (“Experian”). If you have any queries about this Site or these Terms of Use, please email info@au.experian.com.

Warranty and Liability

All content on this Site (“Content”) is for your general information and use only. It is provided on an "as is" and "as available" basis without any express or implied warranty of any kind, including warranties of merchantability, fitness for a particular purpose or non infringement. While we have made reasonable efforts to ensure the Content is free from error, Experian does not warrant the accuracy, adequacy or completeness of the Content. Experian does not guarantee that the Site will be free from viruses, or that access to the Site will be uninterrupted.

Subject to any applicable law which cannot be excluded, Experian is not liable to you for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs, defence or settlement costs) including without limitation, loss of profits, loss of use, business interruption, or other economic losses, loss of programs or data, whatsoever arising out of or referable to the Content and Site, whether in contract, tort (including negligence), statute or otherwise.

Changes to the Site 

Experian has the right to amend these Terms of Use and the Content (including but not limited to, the information, products, or services offered through this Site) without notice. Your continued use of the Site after any amendments to these Terms of Use and the Content shall be deemed to constitute acceptance of such amendments.

Links To Other Websites

For convenience, this Site contains links to third party websites that are provided and maintained by independent third parties. Experian makes no representations or warranties about any third party websites that you may access through the links or otherwise through this Site. By providing a link to those websites, Experian does not endorse, adopt, authorise or otherwise accept any responsibility for the content or use of such websites.

Any complaints you may have about the third party websites and their content should be directed to the relevant third party.

Subject to any applicable law which cannot be excluded, Experian makes no warranties or representations:

  • regarding the quality, accuracy, merchantability or fitness for purpose of third party material, products or services available through third party websites; or
  • that third party material does not infringe the intellectual property rights of any person, organisation or entity.

Trademark and Copyright

Copyright in the material on this Site is owned or licensed by Experian.

Except where necessary for viewing the Content, or as permitted under the Copyright Act 1968 (Cth) or other applicable laws, or these Terms of Use, you must not reproduce, adapt, upload, link to, frame, perform in public, distribute or transmit any Content in any form or by any process without express written consent of Experian.

All intellectual property rights in the Content (including, but not limited to, the information, products, or services available through this Site) and the data collected by the Site including but not limited to patents, copyright, database right and trademarks belong to Experian, its related bodies corporate, or its licensors (“Experian IP”). You must not use any Experian IP without express written consent of Experian.

Your privacy

We take your privacy very seriously and aim to comply with the relevant local data protection legislation. Any information given to us by you or collected by us during your use of the Site is used in accordance with the terms of our Privacy Policy Statement.

You acknowledge and accept that your use of the Site indicates your acceptance of our Privacy Policy Statement.

Products and services

You may be able to access, via this Site or third party websites, facilities to purchase products and/or services. The purchase and use of such products and/or services will be subject to separate terms and conditions with Experian and/or a third party.

Other matters

If any provision of these terms is found to be invalid by any court of competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of this notice, which shall remain in full force and effect. Failure by you or Experian to exercise any right or remedy under these Terms of Use does not constitute a waiver of that right or remedy.

These terms shall be governed by, the local law and jurisdiction in New Zealand to settle any dispute that may arise out of, under, or in connection with these Terms of Use.

Web Traffic Analysis

Our Site may use cookies from time to time. Cookies are small text files placed on your device by a website to store information about your visit. These files may contain data such as your browser type, device information, and browsing behaviour.

We may use cookies to collect information about how users interact with our Site, including the time of visit, pages accessed, and technical details about the device used. This information will help us improve the functionality, content, and user experience of our Site.

Cookies may also be used to identify whether you have accessed our Site via a link in an email or other communication. In such cases, a cookie may be downloaded to your device.

You can manage or disable cookies through your browser settings. However, doing so may affect your ability to access certain features of the Site. For more information, please refer to our Privacy Policy Statement for the specific online product or service.