Real-time merchant insights for seamless experiences

Understanding the profile of a business is critical for a variety of reasons, not least to enable you to focus your resources on more valuable opportunities. Business databases are often inaccurate and incomplete, resulting in lost opportunities, inefficient processes and frustrated customers.

With our extensive database of over 600,000 active merchants, you can get instant access to in-depth company data to easily identify and verify merchants for real-time processes.

Our Merchant Insights solutions

Merchant verification

ABN Lookup

Instantly retrieve in-depth details of a merchant to enhance efficiency and customer experiences.

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Merchant search portal

Merchant Search Portal

Reduce call times with instant clarification of a merchant behind a transaction using our web based portal.

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Analytics

Analytics

Leverage our extensive merchant database to accurately identify trends and derive insights.

Experian Look Who’s Charging is a game changer. Via their web-portal we have resolved many calls quickly and efficiently that would otherwise have resulted in an unhappy customer and a chargeback.

Anonymous - Westpac Banking Corporation
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This form is for business enquiries only. If you are a consumer and have a transaction enquiry, you can view further information here. If you are a merchant and have feedback on Experian Look Who's Charging's data, please submit a merchant enquiry.

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